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From: hls on 1 Mar 2010 21:29

"Hachiroku ハチロク" <Trueno(a)e86.GTS> wrote in message
news:hmho88$7q5$1(a)news.eternal-september.org...
> On Mon, 01 Mar 2010 17:27:44 -0600, hls wrote:
>
>>
>> "Tom" <tc(a)comcast.net> wrote in message
>> news:hmhhek$so2$1(a)news.eternal-september.org...
>>> Toyota to issue a limited service recall for an oil leak in a hose that
>>> will damage the engine
>>> 933,000 toyotas
>>> wonder how the gm detractors in this group will spin it as gms fault and
>>> the toyota group will say its good and proactive by toyota or other
>>> manf. have done it, or its driver fault.
>>>
>>> its all part of the quality one manf. is no better than the other
>>
>> GM has its own cross to bear, for shitty products, shitty service, and
>> shitty customer relations.
>> Toyota may fall into the same trap. We'll wait, cautiously, and see.
>
> *May* ?
>
> They are, and falling hard! In an effort to become #1 in the world, they
> have forgotten a lot of what made their customers loyal in the first
> place.


Yes, I have talked to the Toyota people lately, and they have given me
the information I needed quickly and without prevarication.

The cars, and you know we have two of them, have performed perfectly.

We will see.

From: Björn Helgason on 1 Mar 2010 21:54
On 2 mar, 02:29, "hls" <h...(a)nospam.nix> wrote:
> "Hachiroku ハチロク" <Tru...(a)e86.GTS> wrote in message
>
> news:hmho88$7q5$1(a)news.eternal-september.org...
>
>
>
>
>
> > On Mon, 01 Mar 2010 17:27:44 -0600, hls wrote:
>
> >> "Tom" <t...(a)comcast.net> wrote in message
> >>news:hmhhek$so2$1(a)news.eternal-september.org...
> >>> Toyota to issue a limited service recall for an oil leak in a hose that
> >>> will damage the engine
> >>> 933,000 toyotas
> >>> wonder how the gm detractors in this group will spin it as gms fault and
> >>> the toyota group will say its good and proactive by toyota or other
> >>> manf. have done it, or its driver fault.
>
> >>> its all part of the quality one manf. is no better than the other
>
> >> GM has its own cross to bear, for shitty products, shitty service, and
> >> shitty customer relations.
> >> Toyota may fall into the same trap.  We'll wait, cautiously, and see.
>
> > *May* ?
>
> > They are, and falling hard! In an effort to become #1 in the world, they
> > have forgotten a lot of what made their customers loyal in the first
> > place.
>
> Yes, I have talked to the Toyota people lately, and they have given me
> the information I needed quickly and without prevarication.
>
> The cars, and you know we have two of them, have performed perfectly.
>
> We will see.

Looks like Toyota is turning the tide and using the recalls as an
opportunity to strengthen their ties with their customers.
From: Hachiroku ハチロク on 1 Mar 2010 23:30
On Mon, 01 Mar 2010 20:29:55 -0600, hls wrote:

>
> "Hachiroku ハチロク" <Trueno(a)e86.GTS> wrote in message
> news:hmho88$7q5$1(a)news.eternal-september.org...
>> On Mon, 01 Mar 2010 17:27:44 -0600, hls wrote:
>>
>>
>>> "Tom" <tc(a)comcast.net> wrote in message
>>> news:hmhhek$so2$1(a)news.eternal-september.org...
>>>> Toyota to issue a limited service recall for an oil leak in a hose
>>>> that will damage the engine
>>>> 933,000 toyotas
>>>> wonder how the gm detractors in this group will spin it as gms fault
>>>> and the toyota group will say its good and proactive by toyota or
>>>> other manf. have done it, or its driver fault.
>>>>
>>>> its all part of the quality one manf. is no better than the other
>>>
>>> GM has its own cross to bear, for shitty products, shitty service, and
>>> shitty customer relations.
>>> Toyota may fall into the same trap. We'll wait, cautiously, and see.
>>
>> *May* ?
>>
>> They are, and falling hard! In an effort to become #1 in the world, they
>> have forgotten a lot of what made their customers loyal in the first
>> place.
>
>
> Yes, I have talked to the Toyota people lately, and they have given me the
> information I needed quickly and without prevarication.
>
> The cars, and you know we have two of them, have performed perfectly.
>
> We will see.


Customer Care is not as knowledgable as they used to be, I can tell you
that.

They used to have some real tech-savvy people there. Now they are just
plain old Customer Service reps reading from scripts.


From: C. E. White on 2 Mar 2010 00:21

"dbu''" <nospam(a)nobama.com.invalid> wrote in message
news:6N-dnQmaS9LsyRHWnZ2dnUVZ_qEAAAAA(a)giganews.com...

> My major maintenance headache with Toyota and my 2004 Sienna, bought in
> Sept 03, is oil changes, oil changes, oil changes. Not even a wiper
> blade to change yet. I might have to change out the battery before next
> winter when it will be seven years old. I don't know, but these
> Toyota's are veeeerrrrrrrrry boring. But I'm deliriously happy about
> it.

OK, but I can tell you pretty much the same story about Fords, Nissans, and
Hondas my family has owned. Well, except I do tend to change wiper blades
yearly. The only two bad cars I've owned in the last 25 years were a Toyota
and a Saturn, and the Saturn was fine till my son turned 16 and started
driving it (but after that...well it wasn't pretty).

Ed

From: Mike Hunter on 2 Mar 2010 10:56
Ya' think?


"Tom" <tc(a)comcast.net> wrote in message
news:hmhhek$so2$1(a)news.eternal-september.org...
> Toyota to issue a limited service recall for an oil leak in a hose that
> will damage the engine
> 933,000 toyotas
> wonder how the gm detractors in this group will spin it as gms fault and
> the toyota group will say its good and proactive by toyota or other manf.
> have done it, or its driver fault.
>
> its all part of the quality one manf. is no better than the other


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