"No Safety Problem" -- Toyota accused of 'not being frank'
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From: hls on 2 Feb 2010 14:05 "Vic Smith" <thismailautodeleted(a)comcast.net> wrote in message news:i6fgm5h6rgcrbvo80dr78lb17n7f4297bq(a)4ax.com... > On Tue, 2 Feb 2010 08:35:38 -0600, "hls" <hls(a)nospam.nix> wrote: > >> >>I think that Toyota has, still, been more honest than GM in dealing with >>problems. > > Agree. But it really has nothing to do with honesty per se. > More about good business practices. > Which is essence is "delivering the goods." > If you start there being honest doesn't cut far into the bottom line, > because the bottom line is healthy. > But I'm sounding a bit chicken/egg here. > > --Vic " Delivering the goods" is one part of honesty....a big part. And I agree totally that if you do your job honestly, deliver the goods, then you can avoid most of this sort of problem. Having a healthy bottom line should be simple...make a product that people need, make it attractive in terms of design, utility, and durability, and make it with an eye to the economics of the market you are trying to sell to. People WILL pay more if they perceive they are getting the best in class.
From: Mike Hunter on 2 Feb 2010 19:34 Perhaps, but more like those parts are made in Canada than the US and they are built to Toyotas specs. In addition most of the "assembled" parts use Japanese source materials and un-assembled parts to earn a better looking "North American Parts" label. "Hachiroku ????" <Trueno(a)e86.GTS> wrote in message news:pan.2010.02.01.20.56.04.51166(a)e86.GTS... > On Mon, 01 Feb 2010 19:53:23 -0500, C. E. White wrote: > >> >> "Hachiroku ????" <Trueno(a)e86.GTS> wrote in message >> news:pan.2010.01.31.22.54.34.725705(a)e86.GTS... >>> On Sun, 31 Jan 2010 17:05:53 -0800, john wrote: >>> >>>> WASHINGTON -- When owners of Lexus sedans began <SLAP!> >>> >>> Get the point yet, Troll? >>> >>> Toyota has had ONE recall, involving 2.3M vehicles. >> >> You are forgetting the recall for virtually every truck Toyta sold in the >> US for around 5 years becasue of defective ball joints. Or recalls for >> rusting frames. And recalls for numerous other defects. Toyota is hardly >> the model of excellence you like to pretend they are. > > I only buy "J" VIN cars. All the examples you point to are "4" VIN > vehicles with parts sourced to US suppliers. > >
From: Mike Hunter on 2 Feb 2010 19:36 What complaints of clients do you believe were not responded too strongly, buy GM? "hls" <hls(a)nospam.nix> wrote in message news:UJCdnUhv6ZuhpfXWnZ2dnUVZ_rudnZ2d(a)giganews.com... > > "C. E. White" <cewhite3remove(a)mindspring.com> wrote in message >> >> You are forgetting the recall for virtually every truck Toyta sold in the >> US for around 5 years becasue of defective ball joints. Or recalls for >> rusting frames. And recalls for numerous other defects. Toyota is hardly >> the model of excellence you like to pretend they are. >> >> Trying to defend Toyota by saying they are no better than GM is a weak >> defense. > > Toyota has been damaged by this, no doubt. I suspect that Toyota will > take a hard look within its organization and try to straighten out the > lack > of managerial proactiveness that resulted in this loss of quality. > > They should do so, at least. > > Had GM listened to the complaints of clients and responded strongly, > maybe it would not have had to seek protection of bankruptcy. > > I think that Toyota has, still, been more honest than GM in dealing with > problems.
From: Mike Hunter on 2 Feb 2010 19:42 You hit the nail on the head. When I was in retail we always made a much higher profit off of our Toyota buyers, than our domestic car buyers, because they had the "perception" that they were getting the best in class. We were even able to charge a higher shop rate as well because of that, "perception." ;) "hls" <hls(a)nospam.nix> wrote in message news:R6idncFQE47w6vXWnZ2dnUVZ_qednZ2d(a)giganews.com... > > "Vic Smith" <thismailautodeleted(a)comcast.net> wrote in message > news:i6fgm5h6rgcrbvo80dr78lb17n7f4297bq(a)4ax.com... >> On Tue, 2 Feb 2010 08:35:38 -0600, "hls" <hls(a)nospam.nix> wrote: >> >>> >>>I think that Toyota has, still, been more honest than GM in dealing with >>>problems. >> >> Agree. But it really has nothing to do with honesty per se. >> More about good business practices. >> Which is essence is "delivering the goods." >> If you start there being honest doesn't cut far into the bottom line, >> because the bottom line is healthy. >> But I'm sounding a bit chicken/egg here. >> >> --Vic > > " Delivering the goods" is one part of honesty....a big part. And I agree > totally > that if you do your job honestly, deliver the goods, then you can avoid > most > of this sort of problem. > > Having a healthy bottom line should be simple...make a product that people > need, make it attractive in terms of design, utility, and durability, and > make it > with an eye to the economics of the market you are trying to sell to. > > People WILL pay more if they perceive they are getting the best in class.
From: Hachiroku ハチロク on 2 Feb 2010 21:42
On Tue, 02 Feb 2010 08:58:55 -0600, Vic Smith wrote: > On Tue, 2 Feb 2010 08:35:38 -0600, "hls" <hls(a)nospam.nix> wrote: > > >>I think that Toyota has, still, been more honest than GM in dealing with >>problems. > > Agree. But it really has nothing to do with honesty per se. More about > good business practices. > Which is essence is "delivering the goods." If you start there being > honest doesn't cut far into the bottom line, because the bottom line is > healthy. > But I'm sounding a bit chicken/egg here. > > --Vic With a Toyoda at the head of the company now, I don't think we'll be seeing to many more 'issues' in future cars. Toyota is concerned with three or four things: making a good car, not getting sued, 'saving face' and being the world's car maker. Too many more goofs like these and you can certainly kiss the last two goodbye. And Toyota also likes to keep shareholders happy, and until recently they have been doing this by keeping customers happy. |