Problem with Information screen
in [Toyota Prius]
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From: Harvey Gersin on 26 Aug 2007 09:42 The multi-display problems described by US TSB EL002-05 is exactly what I am experiencing. Fortunately, I took out the extended warranty up to 100,000 miles or 7 years, and my dealer said the replacement module is covered. It's on order and hopefully, will get it installed this coming week. Thank you for the information. I guess it's good to know I'm not alone. -- ___________________ Harvey Gersin hgersin(a)comcast.net <mrv(a)kluge.net> wrote in message news:1188058787.608037.327030(a)q3g2000prf.googlegroups.com... > On Aug 24, 4:05 pm, "Harvey Gersin" <hgersin28405...(a)comcast.net> > wrote: >> After 40,000 miles with my 2004 Prius, the Information Module which >> displays the engine monitor, audio, comfort settings (no navigation) >> dropped dead this week. Dealer is ordering a new module and should be >> installed next week. >> >> Interested in any other experience with a similar failure and what may >> have caused it. >> > > It's happening on 2004 Highlanders and Land Cruisers with the > Navigation system, and on 2004 Prius with or without the Navigation > system. There are different part numbers for the Nav and non-Nav Prius > displays, so if you are having problems make sure your dealer orders > the correct one for your car... > > http://autos.groups.yahoo.com/group/toyota-prius-sat1/files/TSBs/2004%2B%20TSBs/EL002-05.pdf > > To quote US TSB EL002-05: > <quote> > Some customers may experience various malfunctions occuring in the > multi-display. Some examples are: > * "Audio off" is shown on audio screen while the audio system is > playing. > * Climate control is not responsive and may say "Check connection of > the air conditioner." > * Map, Destination buttons are inoperative and may display "External > system not connected." > * When pressing any button on the multi-display, the system takes 5 to > 10 seconds to respond to the user's input. > * Outside air temperature not displayed. > </quote> > > Prior reports on various Prius boards have noted other Classic Prius' > Newarkitis symptoms: no charge on the battery icon, no arrow flows on > the Energy Monitor, a "stuck" Consumption screen showing many > consecutive 100MPG (or 0 l/100km) segments even with the engine > running at idle... It will occur randomly at first, but will get > progressively worse. It's only covered for the basic 3 year/36,000 > mile warranty, so be careful if you're going past on mileage as it > could be very expensive... Car is fully driveable, but it's mostly an > annoyance. A reboot may temporarily fix the problem. Problem has been > reported on US, Canadian, and Australian Prius so far that I've noted, > recently on the UK list, but I don't recall one > way or the other on the European lists... Here's some photos taken by > an Australian Prius owner of what's occuring: > http://www.trufit.com.au/Prius/ScreenUnitFailure/ > > The car is safe to drive while waiting for the part (usually on > backorder these days). Usually the buttons on the steering wheel work > best when trying to change things and the display is acting up. > > The good thing is that if you have a pre-April 2004 Prius with the > navigation system, the new display will change the Info button on the > steering wheel to toggle between the Energy Screen and the Consumption > Monitor. > > I have seen a few people post on the Prius-2G yahoogroup and on > priusonline.com that they went past 36,000 miles, no extended > warranty, and had to replace the MFD. New MFD is about US$3000. Many > of these people politely argued with their dealer (and even escalated > to the Toyota Customer Assistance toll-free number) that this is not a > part that is mileage dependent, and is known to fail, so they should > have some help in replacing it. Typically they'll then get charged > the > price of the replacement MFD through the TSB (a refurbished unit, > about US$450), and may or may not get free labor, instead of the brand > new price with labor. > |