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From: Mark on 22 Jun 2007 11:16
Lack of motorized headrests... now there's *real* grounds for a
lawsuit.


On Jun 15, 8:50 am, Scott in Florida <scottinsunnyflarem...(a)yahoo.com>
wrote:
> If one pair of pants is worth 56 million dollars.....this should be
> worth about a billion...
>
> On Fri, 15 Jun 2007 10:26:38 GMT, "Stephen Horrillo"

From: Ray O on 22 Jun 2007 11:32

"Stephen Horrillo" <advancit(a)REMOVETHIScomcast.net> wrote in message
news:467bbcab$4$16347$88260bb3(a)free.teranews.com...
>
> On 16-Jun-2007, "Steve R." <sarinaz(a)frontiernet.net> wrote:
>
>> As always, Carfax the vehicle, have an idependent shop go over it with a
>> fine tooth comb, NEVER drive off without ALL issues documented and dates
>> scheduled. I learned my lesson a long time ago.
>>
>>
>> Hope it works out for you...
>>
>>
>> "Stephen Horrillo" <advancit(a)REMOVETHIScomcast.net> wrote in message
>> news:46725d23$0$16288$88260bb3(a)free.teranews.com...
>> > The following is from a complaint I just register with the BBB. If
>> > you've
>
> The Carfax looked fine. One owner. Carfax only shows when it is taken into
> a
> dealerhip. There many holes in a Carfax report. BTW, CARMAX does not let
> you
> just drive it off to a shop, besides it would take more than a day to have
> Jaguar dealer look at it. That's just not going to happen. So CARMAX has
> all
> these points of certification they're supposed to go through. Most of
> these
> issues I didn't know were wrong untill I read the manual cover to cover.
> For
> example the hearests are ajustable and the motors were bad. The rear
> speakers weren't working but the sub-woofers were. Yet there's no fader
> nob.
> You need to go into the setup to get it to fade to real. With all the
> speakers in that car it all sounds like everthings fine until you try the
> fader.
>

The presence of an event listed on a Carfax report is usually a pretty good
indication that the event occurred, but unfortunately, the absence of an
event does not mean that an event did not occur.

I understand why you are upset that all that stuff is wrong with your
Jaguar. I don't know if you are aware of this, but Jaguars are notorious,
rightly or wrongly, for having electrical problems, and it seems as if your
car is living up to its reputation.

> Their policy is that if you don't finance or buy the car in full they keep
> it up for sale. There's no such thing as holding it with a deposit. Or
> taking it to a Jag dealer to chek it out. That's why they have all thes e
> guarantees in place. There was no way to make demands, then have them fix
> it. I would still be paying the finance company for a car that they are
> taking their sweet time fixing. Either way this is going to happen.
>
> All the best,
>
> Stephen
>
Carmax markets itself as an easy place to buy a car and it is reasonable to
think that their guarantees are supposed to eliminate the risk of buying a
used car from them. Even full-time Jaguar techs have trouble diagnosing
some of their electrical problems, so I would imagine that a generalist at a
used car dealership would have an even harder time so I would not have much
confidence that they can adequately diagnose and repair the problems in a
timely fashion. Jaguar's parts distribution system is not as quick as
Toyota's so it will take longer to get parts.

Someone in a Jaguar ng may have some insight in how to repair the problems,
which is why I suggested that you post there earlier. At this point, my
recommendation would be to contact Carmax's regional or corporate
headquarters.

--

Ray O
(correct punctuation to reply)


From: Bonehenge (B A R R Y) on 22 Jun 2007 12:25
On Fri, 22 Jun 2007 10:32:47 -0500, "Ray O"
<rokigawaATtristarassociatesDOTcom> wrote:
>Carmax markets itself as an easy place to buy a car and it is reasonable to
>think that their guarantees are supposed to eliminate the risk of buying a
>used car from them.

Did anyone notice how Carmax stays far away from the word "dealership"
and uses the word "store" quite often in advertising?

"Dealership" = evil, with aggresive salespeople

"Store" = nice, like the mall!

>Even full-time Jaguar techs have trouble diagnosing
>some of their electrical problems, so I would imagine that a generalist at a
>used car dealership would have an even harder time so I would not have much
>confidence that they can adequately diagnose and repair the problems in a
>timely fashion.

My in laws had a gorgeous XJ that would randomly simply quit running
for a few seconds at highway speeds, then magically refire.

It was a fanfreakin'-tastic driving experience when all was well, but
I'm not sure if the problem was ever fixed. The trouble was chased
for years by the Jag dealer, with factory support, giving them the
opportunity to try lots of loaners.

AFAIR, they couldn't Lemon Law the XJ, as they had purchased it used,
a year or two old. I wonder why it was originally traded in? <G>
From: Ray O on 22 Jun 2007 14:32

"Bonehenge (B A R R Y)" <DwightSchrute(a)DunderMifflin.com> wrote in message
news:7ctn73h3d8rrs982dv65611r4k9undbvj2(a)4ax.com...
> On Fri, 22 Jun 2007 10:32:47 -0500, "Ray O"
> <rokigawaATtristarassociatesDOTcom> wrote:
>>Carmax markets itself as an easy place to buy a car and it is reasonable
>>to
>>think that their guarantees are supposed to eliminate the risk of buying a
>>used car from them.
>
> Did anyone notice how Carmax stays far away from the word "dealership"
> and uses the word "store" quite often in advertising?
>
> "Dealership" = evil, with aggresive salespeople
>
> "Store" = nice, like the mall!

Interesting observation. In the car business, dealerships are often
referred to as "stores" so the distinction you point out went right over my
head.

>
>>Even full-time Jaguar techs have trouble diagnosing
>>some of their electrical problems, so I would imagine that a generalist at
>>a
>>used car dealership would have an even harder time so I would not have
>>much
>>confidence that they can adequately diagnose and repair the problems in a
>>timely fashion.
>
> My in laws had a gorgeous XJ that would randomly simply quit running
> for a few seconds at highway speeds, then magically refire.
>
> It was a fanfreakin'-tastic driving experience when all was well, but
> I'm not sure if the problem was ever fixed. The trouble was chased
> for years by the Jag dealer, with factory support, giving them the
> opportunity to try lots of loaners.
>
> AFAIR, they couldn't Lemon Law the XJ, as they had purchased it used,
> a year or two old. I wonder why it was originally traded in? <G>

The other catch with lemon laws in most states is that the defect has to
adversely affect the use and/or safety of the vehicle or have a fairly
significant negative effect on the value of the vehicle, and have 3 or more
repair attempts for the same defect or be out of service for 30 or more
days.
--

Ray O
(correct punctuation to reply)


From: Bonehenge (B A R R Y) on 22 Jun 2007 15:37
On Fri, 22 Jun 2007 13:32:46 -0500, "Ray O"
<rokigawaATtristarassociatesDOTcom> wrote:
>
>Interesting observation. In the car business, dealerships are often
>referred to as "stores" so the distinction you point out went right over my
>head.

McDonalds also calls locations "stores" internally, but restaurants
externally.

Our local ads would usually claim "#1 Toyota Dealership!", 1 "The
Friendly Ford Dealer", or "The Dealership with a Heart".

Carmax was the very first car sales business to use "store" in public
advertising in my area. Of course, this could all be a regional
dialect thing, too, and not on purpose at all. <G>

I saw it as part of the "easy and friendly" schtick.
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