From: john on
"Remarkable doesn't begin to describe what's happening to Toyota Motor
Corp.

Its reputation for delivering safe, reliable, quality-engineered
vehicles is in tatters. Governments from Tokyo to Washington, clearly
on the muscle, are pressuring the automaker to act openly and quickly.
Toyota's executives, corporate culture and dealer body, each touted by
apologists for their ability to do no wrong, are struggling to manage
a crisis that is expanding faster than they can keep up."

From The Detroit News:
http://www.detroitnews.com/article/20100204/OPINION03/2040354/1148/auto01/Howes--Toyota-struggles-to-stop-runaway-crisis#ixzz0ejImY3Di
From: Hachiroku ハチロク on
On Fri, 05 Feb 2010 21:12:03 -0800, john wrote:

> "Remarkable doesn't begin to describe what's happening to Toyota<SLAP!>

<YAWN> enough already. You're boring.



From: SMS on
john wrote:
> "Remarkable doesn't begin to describe what's happening to Toyota Motor
> Corp.
>
> Its reputation for delivering safe, reliable, quality-engineered
> vehicles is in tatters.

Actually it isn't. I was listening to an interview today on NPR with an
automotive safety expert. The Toyota recall for accelerator pedals is
only the 5th largest recall, and unlike bigger recalls for other
manufacturers (Ford and GM) it's going to be solved much more quickly.
Ford has the honor of the biggest recall in history.

What's helping Toyota's reputation is their quick action to fix the
problems. Dealers are staying open 24/7 to fix customer's cars.

All the experts agree that the damage to Toyota's reputation all depends
on how quickly they fix customer's cars and how they treat the customers
during the repair procedure. I don't know if it's the dealers
themselves, or corporate Toyota that's paying for the perks that dealer
are offering, but it's very reassuring to the owners. Most people are
pretty reasonable when it comes to recalls. Tell them about the problem,
fix it without a hassle, and they're happy. It's pretty rare for _any_
car to not have at least a couple of recalls with the increasing
complexity of vehicles.
From: Sekula on

"john" <johngdole(a)hotmail.com> wrote in message
news:36b8348f-ea95-435d-be46-b1bf832ae016(a)k18g2000prf.googlegroups.com...
> "Remarkable doesn't begin to describe what's happening to Toyota Motor
> Corp.
>
> Its reputation for delivering safe, reliable, quality-engineered
> vehicles is in tatters. Governments from Tokyo to Washington, clearly
> on the muscle, are pressuring the automaker to act openly and quickly.
> Toyota's executives, corporate culture and dealer body, each touted by
> apologists for their ability to do no wrong, are struggling to manage
> a crisis that is expanding faster than they can keep up."
>
> From The Detroit News:
> http://www.detroitnews.com/article/20100204/OPINION03/2040354/1148/auto01/Howes--Toyota-struggles-to-stop-runaway-crisis#ixzz0ejImY3Di

Anyone up for some corporate Hari Kari n rice? :)


From: Tegger on
SMS <scharf.steven(a)geemail.com> wrote in news:4b6d0234$0$1621
$742ec2ed(a)news.sonic.net:

> It's pretty rare for _any_
> car to not have at least a couple of recalls with the increasing
> complexity of vehicles.
>


The NHTSA currently has 40 "defect" investigations going.

3 cover Toyota.

37 cover other automakers.


--
Tegger