From: john on 6 Feb 2010 00:12 "Remarkable doesn't begin to describe what's happening to Toyota Motor Corp. Its reputation for delivering safe, reliable, quality-engineered vehicles is in tatters. Governments from Tokyo to Washington, clearly on the muscle, are pressuring the automaker to act openly and quickly. Toyota's executives, corporate culture and dealer body, each touted by apologists for their ability to do no wrong, are struggling to manage a crisis that is expanding faster than they can keep up." From The Detroit News: http://www.detroitnews.com/article/20100204/OPINION03/2040354/1148/auto01/Howes--Toyota-struggles-to-stop-runaway-crisis#ixzz0ejImY3Di
From: Hachiroku ハチロク on 6 Feb 2010 00:20 On Fri, 05 Feb 2010 21:12:03 -0800, john wrote: > "Remarkable doesn't begin to describe what's happening to Toyota<SLAP!> <YAWN> enough already. You're boring.
From: SMS on 6 Feb 2010 00:47 john wrote: > "Remarkable doesn't begin to describe what's happening to Toyota Motor > Corp. > > Its reputation for delivering safe, reliable, quality-engineered > vehicles is in tatters. Actually it isn't. I was listening to an interview today on NPR with an automotive safety expert. The Toyota recall for accelerator pedals is only the 5th largest recall, and unlike bigger recalls for other manufacturers (Ford and GM) it's going to be solved much more quickly. Ford has the honor of the biggest recall in history. What's helping Toyota's reputation is their quick action to fix the problems. Dealers are staying open 24/7 to fix customer's cars. All the experts agree that the damage to Toyota's reputation all depends on how quickly they fix customer's cars and how they treat the customers during the repair procedure. I don't know if it's the dealers themselves, or corporate Toyota that's paying for the perks that dealer are offering, but it's very reassuring to the owners. Most people are pretty reasonable when it comes to recalls. Tell them about the problem, fix it without a hassle, and they're happy. It's pretty rare for _any_ car to not have at least a couple of recalls with the increasing complexity of vehicles.
From: Sekula on 6 Feb 2010 11:38 "john" <johngdole(a)hotmail.com> wrote in message news:36b8348f-ea95-435d-be46-b1bf832ae016(a)k18g2000prf.googlegroups.com... > "Remarkable doesn't begin to describe what's happening to Toyota Motor > Corp. > > Its reputation for delivering safe, reliable, quality-engineered > vehicles is in tatters. Governments from Tokyo to Washington, clearly > on the muscle, are pressuring the automaker to act openly and quickly. > Toyota's executives, corporate culture and dealer body, each touted by > apologists for their ability to do no wrong, are struggling to manage > a crisis that is expanding faster than they can keep up." > > From The Detroit News: > http://www.detroitnews.com/article/20100204/OPINION03/2040354/1148/auto01/Howes--Toyota-struggles-to-stop-runaway-crisis#ixzz0ejImY3Di Anyone up for some corporate Hari Kari n rice? :)
From: Mike Hunter on 6 Feb 2010 11:43
(Cross postings deleted, automatically) One analyst on TV with knowledge of Japanese culture norms, said the President of Toyota was NOT sincere in his apology! He said when a Japanese person is humbled he takes a bow all the way down below his belt line, indicating shame. The President of Toyota's bowing only his head indicated respect, not an apology. Those Japanese, intending to commit suicide, bow to the floor before disemboweling themselves, curious. "SMS" <scharf.steven(a)geemail.com> wrote in message news:4b6d0234$0$1621$742ec2ed(a)news.sonic.net... > john wrote: >> "Remarkable doesn't begin to describe what's happening to Toyota Motor >> Corp. >> >> Its reputation for delivering safe, reliable, quality-engineered >> vehicles is in tatters. > > Actually it isn't. I was listening to an interview today on NPR with an > automotive safety expert. The Toyota recall for accelerator pedals is only > the 5th largest recall, and unlike bigger recalls for other manufacturers > (Ford and GM) it's going to be solved much more quickly. Ford has the > honor of the biggest recall in history. > > What's helping Toyota's reputation is their quick action to fix the > problems. Dealers are staying open 24/7 to fix customer's cars. > > All the experts agree that the damage to Toyota's reputation all depends > on how quickly they fix customer's cars and how they treat the customers > during the repair procedure. I don't know if it's the dealers themselves, > or corporate Toyota that's paying for the perks that dealer are offering, > but it's very reassuring to the owners. Most people are pretty reasonable > when it comes to recalls. Tell them about the problem, fix it without a > hassle, and they're happy. It's pretty rare for _any_ car to not have at > least a couple of recalls with the increasing complexity of vehicles. |