From: C. E. White on
Toyota's No. 1 -- but Ford's on the muscle
'09 race is a done deal, but momentum has shifted to Dearborn

Kathy Jackson
Automotive News
December 14, 2009 - 12:01 am ET

LOS ANGELES -- Toyota is spending a ton of money to nail down this
year's U.S. brand sales race, but No. 2 Ford has seized the momentum.

So while Toyota is a sure thing in 2009, there's no guarantee about
which brand will be on top in 2010.

Toyota is putting the finishing touches on a triumphant decade --
nearly doubling market share to 14.3 percent since 1999 and rising
from fourth place to first. But a resurgent Ford is applying pressure,
both in sales volume and all-important purchase consideration by
probable buyers as measured by independent market research firms.

Compete Inc., a Massachusetts research firm that studies online car
shopping, says Ford has surpassed Toyota in customer consideration for
the first time since it began tracking such data in 2002.

"That's huge," says Lincoln Merrihew, Compete's automotive director.
"Toyota is still strong, but Ford is breaking away, gradually gaining
more share of market and getting more shoppers."

Ford was the top-selling U.S. brand for 19 out of 20 years -- until
2007, when Chevrolet grabbed the No. 1 spot, and Ford slipped to
third. Toyota won for the first time in 2008 as Chevy dropped to
second.

As part of its push to finish No. 1, Toyota launched its annual
Toyotathon winter sale on Nov. 16, about two weeks earlier than usual.
The estimated $500 to $600 million campaign, which includes national
and regional advertising and incentives, all but assures Toyota will
be No. 1 for the second straight year. But Ford is making up ground in
more ways than one.

Although Toyota has outsold its rival this year by 58,249 units
through November, Ford has cut sharply into the lead. After the first
11 months of 2008, Toyota led Ford, which then was in third place, by
164,334 units.

Also important for the future: Ford is closing the gap on quality.

"Ford has pretty much caught Toyota in quality, but it hasn't
translated into customer perception yet," says Dave Sargent, vice
president of automotive research for J.D. Power and Associates. "The
big challenge for Toyota is that as quality gets closer, what is their
differentiator? Toyota can't rely on that quality gap anymore to see
them through."

Closing the gap

The Toyota Camry rules the mid-sized car segment, but purchase
consideration is falling. Here are the percentages of Edmunds.com
shoppers for mid-sized sedans who configured the Camry and the Ford
Fusion.

Oct. 2009 Oct. 2008
Camry 13.20% 15.70%
Fusion 6.70% 3.50%
Source: Edmunds.com

Big sale

Toyota is digging into its deep pockets. Not only did Toyotathon start
early; dealers say it is the biggest winter sales event they have
seen.

"Toyota is spending money like crazy to get the message out," says
Mark Mason, who owns Ford and Toyota stores in Lugoff, S.C.

Deals range from 0 percent financing to cut-rate lease offers that
include the brand's two best-sellers, the Camry and Corolla. And
Toyota Financial Services is buying deep, extending the deals down to
the Tier 3 credit level scores of 650.

"Being No. 1 is so overblown," shrugs Toyota General Manager Bob
Carter. "Do I want to sell a lot of cars? Absolutely. I have a lot of
respect for Ford, but we're focused on what we do best, and that's the
retail side of the market.

"We have terrific leases," he added. "That's a huge opportunity for us
because just about everyone but Honda and Toyota has abandoned
leasing."

But analysts and dealers say Ford is benefiting from better quality,
an improved lineup and a halo effect because it did not take
government bailout money.

Edmunds.com says that for the Ford Fusion, "purchase intent" -- when a
shopper on its site takes time to configure a vehicle online -- rose
from 3.5 percent of mid-sized car shoppers to 6.7 percent from October
2008 to October 2009. Purchase intent for the segment-leading Camry
slipped from 15.7 percent to 13.2 percent over the same period.

The Fusion is catching up in raw sales numbers, too. The Camry outsold
the Fusion by about 275,000 units in 2008 but will win by only about
160,000 units this year.

"Intent is the best measure we have of the likelihood of purchase,"
says Stephen Berkov, director of client strategy at Edmunds.com.
He says fewer customers are automatically turning to Toyota than in
the past.

"More people are considering what the brands mean to them," Berkov
says. "Now you just can't say your brand name and expect people to
want you."

Compete, which tracks all major online car-shopping sites, says the
Ford brand pulled even with No. 1 Toyota in customer consideration in
January, each with 20 percent consideration. Ford fell back a bit,
then caught up with Toyota again in May and pulled ahead in August,
with its highest consideration rate ever: 22.4 percent compared to
22.3 percent for Toyota.

Compete has not compiled industrywide consideration numbers for
September and October. But Merrihew said Ford had 8 percent more
shoppers than Toyota in September and 14 percent more in October.

Compete likewise defines consideration as shoppers who take the
trouble to configure vehicles online.

Considering Ford

Share of all online new-vehicle shoppers who configured vehicles for
each brand in August
Ford22.40%
Toyota22.30%
Source: Compete Inc.

Bad press

One example of the inroads Ford has made on Toyota: Toyota's Camry,
shown, outsold Ford's Fusion by about 275,000 units last year. This
year, that margin will be about 160,000.

A string of messy recalls this year adds to the pressure on Toyota.
Going forward, Merrihew says, "no way can the bad press help Toyota.
Nothing can be positive about that."

Toyota received a black eye this fall when it announced it would
recall 3.8 million of its Toyota and Lexus models to fix pedals and
replace floor mats that could cause unintended acceleration in the
cars.

It also is recalling Tundra pickups for rusted frames, and the
National Highway Traffic Safety Administration is investigating
complaints of engine stalls in 2006 Corolla and Matrix models.

"Does it affect business? That's hard to tell," Carter says. "We had a
very good November, our highest market share ever for a November" (15
percent).

He says the pedal fix will begin in January.

"We're working 24/7 on it," Carter says. "There is a lot of confusion
out there. I'm confident we will turn this into an opportunity that
shows we stand behind the customer."

A consumer study by Automotive Lease Guide conducted before the recent
Toyota recalls, shows Toyota and Honda continue to top the list when
it comes to perceived quality.

On a scale of 1 to 100, consumers rated Toyota at 85, while Ford
trucks got 65 and Ford cars a little more than 60. But both Ford cars
and trucks were up 10 points from the previous year, the biggest gains
among the brands studied.

"A lot of it has to do with Ford being the only domestic that didn't
get the bailout money," says Matt Traylen, the guide's chief
economist. "It also has a lot of good new product."


From: hls on

"C. E. White" <cewhite3(a)mindspring.com> wrote in message
news:hg5bea$lhh$1(a)news.eternal-september.org...
> Toyota's No. 1 -- but Ford's on the muscle

Ford has done an amazing job of improving styling, quality, and profits.
Mullaly
has apparently done an excellent job while others have slept.

From: BK68 on
Howie Long and those GM commercials. LOL. Would you buy from a car company
that used DexCool yet won't warranty countless a number a cars it's passed
onto the repair shop?? Never again. I will stick with my Taurus.
"C. E. White" <cewhite3(a)mindspring.com> wrote in message
news:hg5bea$lhh$1(a)news.eternal-september.org...
> Toyota's No. 1 -- but Ford's on the muscle
> '09 race is a done deal, but momentum has shifted to Dearborn
>
> Kathy Jackson
> Automotive News
> December 14, 2009 - 12:01 am ET
>
> LOS ANGELES -- Toyota is spending a ton of money to nail down this year's
> U.S. brand sales race, but No. 2 Ford has seized the momentum.
>
> So while Toyota is a sure thing in 2009, there's no guarantee about which
> brand will be on top in 2010.
>
> Toyota is putting the finishing touches on a triumphant decade -- nearly
> doubling market share to 14.3 percent since 1999 and rising from fourth
> place to first. But a resurgent Ford is applying pressure, both in sales
> volume and all-important purchase consideration by probable buyers as
> measured by independent market research firms.
>
> Compete Inc., a Massachusetts research firm that studies online car
> shopping, says Ford has surpassed Toyota in customer consideration for the
> first time since it began tracking such data in 2002.
>
> "That's huge," says Lincoln Merrihew, Compete's automotive director.
> "Toyota is still strong, but Ford is breaking away, gradually gaining more
> share of market and getting more shoppers."
>
> Ford was the top-selling U.S. brand for 19 out of 20 years -- until 2007,
> when Chevrolet grabbed the No. 1 spot, and Ford slipped to third. Toyota
> won for the first time in 2008 as Chevy dropped to second.
>
> As part of its push to finish No. 1, Toyota launched its annual Toyotathon
> winter sale on Nov. 16, about two weeks earlier than usual. The estimated
> $500 to $600 million campaign, which includes national and regional
> advertising and incentives, all but assures Toyota will be No. 1 for the
> second straight year. But Ford is making up ground in more ways than one.
>
> Although Toyota has outsold its rival this year by 58,249 units through
> November, Ford has cut sharply into the lead. After the first 11 months of
> 2008, Toyota led Ford, which then was in third place, by 164,334 units.
>
> Also important for the future: Ford is closing the gap on quality.
>
> "Ford has pretty much caught Toyota in quality, but it hasn't translated
> into customer perception yet," says Dave Sargent, vice president of
> automotive research for J.D. Power and Associates. "The big challenge for
> Toyota is that as quality gets closer, what is their differentiator?
> Toyota can't rely on that quality gap anymore to see them through."
>
> Closing the gap
>
> The Toyota Camry rules the mid-sized car segment, but purchase
> consideration is falling. Here are the percentages of Edmunds.com shoppers
> for mid-sized sedans who configured the Camry and the Ford Fusion.
>
> Oct. 2009 Oct. 2008
> Camry 13.20% 15.70%
> Fusion 6.70% 3.50%
> Source: Edmunds.com
>
> Big sale
>
> Toyota is digging into its deep pockets. Not only did Toyotathon start
> early; dealers say it is the biggest winter sales event they have seen.
>
> "Toyota is spending money like crazy to get the message out," says Mark
> Mason, who owns Ford and Toyota stores in Lugoff, S.C.
>
> Deals range from 0 percent financing to cut-rate lease offers that include
> the brand's two best-sellers, the Camry and Corolla. And Toyota Financial
> Services is buying deep, extending the deals down to the Tier 3 credit
> level scores of 650.
>
> "Being No. 1 is so overblown," shrugs Toyota General Manager Bob Carter.
> "Do I want to sell a lot of cars? Absolutely. I have a lot of respect for
> Ford, but we're focused on what we do best, and that's the retail side of
> the market.
>
> "We have terrific leases," he added. "That's a huge opportunity for us
> because just about everyone but Honda and Toyota has abandoned leasing."
>
> But analysts and dealers say Ford is benefiting from better quality, an
> improved lineup and a halo effect because it did not take government
> bailout money.
>
> Edmunds.com says that for the Ford Fusion, "purchase intent" -- when a
> shopper on its site takes time to configure a vehicle online -- rose from
> 3.5 percent of mid-sized car shoppers to 6.7 percent from October 2008 to
> October 2009. Purchase intent for the segment-leading Camry slipped from
> 15.7 percent to 13.2 percent over the same period.
>
> The Fusion is catching up in raw sales numbers, too. The Camry outsold the
> Fusion by about 275,000 units in 2008 but will win by only about 160,000
> units this year.
>
> "Intent is the best measure we have of the likelihood of purchase," says
> Stephen Berkov, director of client strategy at Edmunds.com.
> He says fewer customers are automatically turning to Toyota than in the
> past.
>
> "More people are considering what the brands mean to them," Berkov says.
> "Now you just can't say your brand name and expect people to want you."
>
> Compete, which tracks all major online car-shopping sites, says the Ford
> brand pulled even with No. 1 Toyota in customer consideration in January,
> each with 20 percent consideration. Ford fell back a bit, then caught up
> with Toyota again in May and pulled ahead in August, with its highest
> consideration rate ever: 22.4 percent compared to 22.3 percent for Toyota.
>
> Compete has not compiled industrywide consideration numbers for September
> and October. But Merrihew said Ford had 8 percent more shoppers than
> Toyota in September and 14 percent more in October.
>
> Compete likewise defines consideration as shoppers who take the trouble to
> configure vehicles online.
>
> Considering Ford
>
> Share of all online new-vehicle shoppers who configured vehicles for each
> brand in August
> Ford22.40%
> Toyota22.30%
> Source: Compete Inc.
>
> Bad press
>
> One example of the inroads Ford has made on Toyota: Toyota's Camry, shown,
> outsold Ford's Fusion by about 275,000 units last year. This year, that
> margin will be about 160,000.
>
> A string of messy recalls this year adds to the pressure on Toyota. Going
> forward, Merrihew says, "no way can the bad press help Toyota. Nothing can
> be positive about that."
>
> Toyota received a black eye this fall when it announced it would recall
> 3.8 million of its Toyota and Lexus models to fix pedals and replace floor
> mats that could cause unintended acceleration in the cars.
>
> It also is recalling Tundra pickups for rusted frames, and the National
> Highway Traffic Safety Administration is investigating complaints of
> engine stalls in 2006 Corolla and Matrix models.
>
> "Does it affect business? That's hard to tell," Carter says. "We had a
> very good November, our highest market share ever for a November" (15
> percent).
>
> He says the pedal fix will begin in January.
>
> "We're working 24/7 on it," Carter says. "There is a lot of confusion out
> there. I'm confident we will turn this into an opportunity that shows we
> stand behind the customer."
>
> A consumer study by Automotive Lease Guide conducted before the recent
> Toyota recalls, shows Toyota and Honda continue to top the list when it
> comes to perceived quality.
>
> On a scale of 1 to 100, consumers rated Toyota at 85, while Ford trucks
> got 65 and Ford cars a little more than 60. But both Ford cars and trucks
> were up 10 points from the previous year, the biggest gains among the
> brands studied.
>
> "A lot of it has to do with Ford being the only domestic that didn't get
> the bailout money," says Matt Traylen, the guide's chief economist. "It
> also has a lot of good new product."
>

From: Tegger on
"hls" <hls(a)nospam.nix> wrote in
news:oaidnWovI9Go2rvWnZ2dnUVZ_vqdnZ2d(a)giganews.com:

>
> "C. E. White" <cewhite3(a)mindspring.com> wrote in message
> news:hg5bea$lhh$1(a)news.eternal-september.org...
>> Toyota's No. 1 -- but Ford's on the muscle
>
> Ford has done an amazing job of improving styling, quality, and profits.
> Mullaly has apparently done an excellent job while others have slept.
>


From where I sit, it certainly does look like that. And they avoided the
leg-hold trap of government involvement. Who'd 'a thunk it?

Time will tell, though. Check again in another ten years. Things can change
in a eye-blink...


--
Tegger

From: in2dadark on
On Dec 14, 7:30 am, "C. E. White" <cewhi...(a)mindspring.com> wrote:
> Toyota's No. 1 -- but Ford's on the muscle
> '09 race is a done deal, but momentum has shifted to Dearborn
>
> Kathy Jackson
> Automotive News
> December 14, 2009 - 12:01 am ET
>
> LOS ANGELES -- Toyota is spending a ton of money to nail down this
> year's U.S. brand sales race, but No. 2 Ford has seized the momentum.
>
> So while Toyota is a sure thing in 2009, there's no guarantee about
> which brand will be on top in 2010.
>
> Toyota is putting the finishing touches on a triumphant decade --  
> nearly doubling market share to 14.3 percent since 1999 and rising
> from fourth place to first. But a resurgent Ford is applying pressure,
> both in sales volume and all-important purchase consideration by
> probable buyers as measured by independent market research firms.
>
> Compete Inc., a Massachusetts research firm that studies online car
> shopping, says Ford has surpassed Toyota in customer consideration for
> the first time since it began tracking such data in 2002.
>
> "That's huge," says Lincoln Merrihew, Compete's automotive director.
> "Toyota is still strong, but Ford is breaking away, gradually gaining
> more share of market and getting more shoppers."
>
> Ford was the top-selling U.S. brand for 19 out of 20 years -- until
> 2007, when Chevrolet grabbed the No. 1 spot, and Ford slipped to
> third. Toyota won for the first time in 2008 as Chevy dropped to
> second.
>
> As part of its push to finish No. 1, Toyota launched its annual
> Toyotathon winter sale on Nov. 16, about two weeks earlier than usual.
> The estimated $500 to $600 million campaign, which includes national
> and regional advertising and incentives, all but assures Toyota will
> be No. 1 for the second straight year. But Ford is making up ground in
> more ways than one.
>
> Although Toyota has outsold its rival this year by 58,249 units
> through November, Ford has cut sharply into the lead. After the first
> 11 months of 2008, Toyota led Ford, which then was in third place, by
> 164,334 units.
>
> Also important for the future: Ford is closing the gap on quality.
>
> "Ford has pretty much caught Toyota in quality, but it hasn't
> translated into customer perception yet," says Dave Sargent, vice
> president of automotive research for J.D. Power and Associates. "The
> big challenge for Toyota is that as quality gets closer, what is their
> differentiator? Toyota can't rely on that quality gap anymore to see
> them through."
>
> Closing the gap
>
> The Toyota Camry rules the mid-sized car segment, but purchase
> consideration is falling. Here are the percentages of Edmunds.com
> shoppers for mid-sized sedans who configured the Camry and the Ford
> Fusion.
>
>             Oct. 2009    Oct. 2008
> Camry    13.20%        15.70%
> Fusion      6.70%          3.50%
> Source: Edmunds.com
>
> Big sale
>
> Toyota is digging into its deep pockets. Not only did Toyotathon start
> early; dealers say it is the biggest winter sales event they have
> seen.
>
> "Toyota is spending money like crazy to get the message out," says
> Mark Mason, who owns Ford and Toyota stores in Lugoff, S.C.
>
> Deals range from 0 percent financing to cut-rate lease offers that
> include the brand's two best-sellers, the Camry and Corolla. And
> Toyota Financial Services is buying deep, extending the deals down to
> the Tier 3 credit level scores of 650.
>
> "Being No. 1 is so overblown," shrugs Toyota General Manager Bob
> Carter. "Do I want to sell a lot of cars? Absolutely. I have a lot of
> respect for Ford, but we're focused on what we do best, and that's the
> retail side of the market.
>
> "We have terrific leases," he added. "That's a huge opportunity for us
> because just about everyone but Honda and Toyota has abandoned
> leasing."
>
> But analysts and dealers say Ford is benefiting from better quality,
> an improved lineup and a halo effect because it did not take
> government bailout money.
>
> Edmunds.com says that for the Ford Fusion, "purchase intent" -- when a
> shopper on its site takes time to configure a vehicle online -- rose
> from 3.5 percent of mid-sized car shoppers to 6.7 percent from October
> 2008 to October 2009. Purchase intent for the segment-leading Camry
> slipped from 15.7 percent to 13.2 percent over the same period.
>
> The Fusion is catching up in raw sales numbers, too. The Camry outsold
> the Fusion by about 275,000 units in 2008 but will win by only about
> 160,000 units this year.
>
> "Intent is the best measure we have of the likelihood of purchase,"
> says Stephen Berkov, director of client strategy at Edmunds.com.
> He says fewer customers are automatically turning to Toyota than in
> the past.
>
> "More people are considering what the brands mean to them," Berkov
> says. "Now you just can't say your brand name and expect people to
> want you."
>
> Compete, which tracks all major online car-shopping sites, says the
> Ford brand pulled even with No. 1 Toyota in customer consideration in
> January, each with 20 percent consideration. Ford fell back a bit,
> then caught up with Toyota again in May and pulled ahead in August,
> with its highest consideration rate ever: 22.4 percent compared to
> 22.3 percent for Toyota.
>
> Compete has not compiled industrywide consideration numbers for
> September and October. But Merrihew said Ford had 8 percent more
> shoppers than Toyota in September and 14 percent more in October.
>
> Compete likewise defines consideration as shoppers who take the
> trouble to configure vehicles online.
>
> Considering Ford
>
> Share of all online new-vehicle shoppers who configured vehicles for
> each brand in August
> Ford22.40%
> Toyota22.30%
> Source: Compete Inc.
>
> Bad press
>
> One example of the inroads Ford has made on Toyota: Toyota's Camry,
> shown, outsold Ford's Fusion by about 275,000 units last year. This
> year, that margin will be about 160,000.
>
> A string of messy recalls this year adds to the pressure on Toyota.
> Going forward, Merrihew says, "no way can the bad press help Toyota.
> Nothing can be positive about that."
>
> Toyota received a black eye this fall when it announced it would
> recall 3.8 million of its Toyota and Lexus models to fix pedals and
> replace floor mats that could cause unintended acceleration in the
> cars.
>
> It also is recalling Tundra pickups for rusted frames, and the
> National Highway Traffic Safety Administration is investigating
> complaints of engine stalls in 2006 Corolla and Matrix models.
>
> "Does it affect business? That's hard to tell," Carter says. "We had a
> very good November, our highest market share ever for a November" (15
> percent).
>
> He says the pedal fix will begin in January.
>
> "We're working 24/7 on it," Carter says. "There is a lot of confusion
> out there. I'm confident we will turn this into an opportunity that
> shows we stand behind the customer."
>
> A consumer study by Automotive Lease Guide conducted before the recent
> Toyota recalls, shows Toyota and Honda continue to top the list when
> it comes to perceived quality.
>
> On a scale of 1 to 100, consumers rated Toyota at 85, while Ford
> trucks got 65 and Ford cars a little more than 60. But both Ford cars
> and trucks were up 10 points from the previous year, the biggest gains
> among the brands studied.
>
> "A lot of it has to do with Ford being the only domestic that didn't
> get the bailout money," says Matt Traylen, the guide's chief
> economist. "It also has a lot of good new product."

Read a lot of good things about the Ford Fusion and your post. So, I
drove one today. The seats leave a lot to be desired. But it's still a
nice car. Some cheap areas like the prop rod under the hood and cheap
plastic on the grill that won't last long. Nice smooth ride. They've
come a long way. But I think they'll exhaust themselves trying to keep
up. The Kia Forte was a better value IMO, especially when the
warranty is taken into account.

The Tarus looks like the overloaded the dash and center console,
almost to the point where 2 people can't fit in the front, kinda odd
looking interior.They may be trying too hard?