From: johngdole on 6 May 2008 21:26 Graybeard's experience with other Lexus on the lot and Toyota suggests the relaxed piston-bore production tolerance is common on the 3.5L V6. How about on the Camry V6/Avalon? Anyone? From: "Graybeard" <graybear...(a)cfl.rr.com> Date: Mon, 28 Apr 2008 10:04:01 -0400 Local: Mon, Apr 28 2008 7:04 am Subject: Reply from Lexus The following is the reply from Lexus in response to the "piston slap" noise that we hear from our ES350 and also from a randomly selected car on the dealers lot. Graybeard Subject Defective Lexus Design Discussion Thread Response (Heather Mauu) 04/28/2008 06:34 AM Thank you for contacting the Lexus Customer Satisfaction Department regarding Concern. We appreciate the time you have taken to share your thoughts. Lexus understands your concerns with the engine noise heard in your 2007 ES 350, Vehicle Identification Number JTHBJ46G772142795. Lexus has done thorough research into this matter and has found that this engine noise is a normal operating condition. We apologize that the vehicle has not met your expectation. Please be assured that your dissatisfaction has been documented in our records for product improvement consideration. If you require further assistance, please contact the Lexus Customer Satisfaction Department at 1-800-255-3987, Monday through Friday, 5:00 a.m. to 6:00 p.m., or Saturday, 7:00 a.m. to 4:00 p.m., Pacific Standard Time. Sincerely, Heather Mau'u Customer Satisfaction Representative
From: ransley on 6 May 2008 23:03 On May 6, 8:26 pm, johngd...(a)hotmail.com wrote: > Graybeard's experience with other Lexus on the lot and Toyota suggests > the relaxed piston-bore production tolerance is common on the 3.5L > V6. > > How about on the Camry V6/Avalon? Anyone? > > From: "Graybeard" <graybear...(a)cfl.rr.com> > Date: Mon, 28 Apr 2008 10:04:01 -0400 > Local: Mon, Apr 28 2008 7:04 am > Subject: Reply from Lexus > > The following is the reply from Lexus in response to the "piston > slap" > noise that we hear from our ES350 and also from a randomly selected > car on > the dealers lot. > > Graybeard > > Subject > Defective Lexus Design > > Discussion Thread > Response (Heather Mauu) 04/28/2008 06:34 AM > > Thank you for contacting the Lexus Customer Satisfaction > Department > regarding Concern. We appreciate the time you have taken to share your > thoughts. > > Lexus understands your concerns with the engine noise heard in > your > 2007 ES 350, Vehicle Identification Number JTHBJ46G772142795. Lexus > has done > thorough research into this matter and has found that this engine > noise is a > normal operating condition. We apologize that the vehicle has not met > your > expectation. Please be assured that your dissatisfaction has been > documented > in our records for product improvement consideration. > > If you require further assistance, please contact the Lexus > Customer > Satisfaction Department at > 1-800-255-3987, Monday through Friday, 5:00 a.m. to 6:00 p.m., > or > Saturday, 7:00 a.m. to 4:00 p.m., Pacific Standard Time. > > Sincerely, > > Heather Mau'u > Customer Satisfaction Representative I thought issues like that were a thing of the past, from before computer controlled machining.
From: Ray O on 7 May 2008 00:58 <johngdole(a)hotmail.com> wrote in message news:a2fda3fe-79ab-480a-8bb8-2b80aeab6a25(a)v26g2000prm.googlegroups.com... > Graybeard's experience with other Lexus on the lot and Toyota suggests > the relaxed piston-bore production tolerance is common on the 3.5L > V6. > The piston slap noise is not the result of relaxed piston-bore production tolerances. The noise is the result of shorter piston skirts. -- Ray O (correct punctuation to reply)
From: C. E. White on 7 May 2008 09:21 <johngdole(a)hotmail.com> wrote in message news:a2fda3fe-79ab-480a-8bb8-2b80aeab6a25(a)v26g2000prm.googlegroups.com... > Graybeard's experience with other Lexus on the lot and Toyota > suggests > the relaxed piston-bore production tolerance is common on the 3.5L > V6. Piston slap is common on lots of engines these days. In an attempt to maximize fuel economy, engineers have worked to reduce piston to bore friction. This has been done by reducing the piston's skirt length (think height of the piston) and optimizing the piston to bore clearance for a warmed up engine. The 3.5L V6 has aluminum pistons and iron liners. They expand at different rates, plus the pistons are no cooled directly, so they run hotter than the bores. Since aluminum expands at a higher rate than iron (steel), the piston to bore clearance is greater when the engine is cold. This increased clearance along with the shorter skirt allows the piston to rock slightly in the bores. As a piston passes top dead center and bottom dead center the trust angel of the rods change direction. This causes the piston to shift angles in the bore. The pistons shift so that the bottom of the skirt swings from one side of the bore to the other (opposite side of the piston now rides against the bore). If the piston is slightly loose in the bore, the piston can build up enough speed during this shift that it strikes the opposite side of the bore with enough force to generate an audible noise. Many older engines (including Toyota engines) had so much lifter and chain clatter that you could not hear this noise, even if it was present. And many older engines ran tighter clearances, which reduced the noise when the engine was cold, but increased friction and hurt fuel economy. And many older engines had longer piston skirts that limited the piston's angle changed, but the longer pistons were heavier and had higher friction, again decreasing fuel economy. I think every manufacturer is hearing complaints about piston slap. Even with really good machining techniques, there is some variation in piston to bore clearance. When you are trying to run at the perfect clearance, a few are going to miss. In general if the piston slap noise goes away shortly after you start a cold engine, it is nothing to worry about. If the noise persist after the engine is warm, you probably need to have an expert check it out. It might not be piston slap at all. > How about on the Camry V6/Avalon? Anyone? Same basic engine. I would expect it to behave in the same manner. This is really nothing new. A couple of years back when I was shopping for a pick-up I test drove three V8 Tundras. All three exhibited marked piston slap noise when started. The salesman told me they all did that and not to worry. Interestingly Ford replaced thousands of engine for this same concern - I guess Ford owners just weren't used to the rap rap rap of quality. I did not buy a Tundra in the end. I ended up with a Nissan Frontier - which makes the piston slap noise on cold morning....errrrrrrrr. I've learned to live with it. Ed > From: "Graybeard" <graybear...(a)cfl.rr.com> > Date: Mon, 28 Apr 2008 10:04:01 -0400 > Local: Mon, Apr 28 2008 7:04 am > Subject: Reply from Lexus > > The following is the reply from Lexus in response to the > "piston > slap" > noise that we hear from our ES350 and also from a randomly selected > car on > the dealers lot. > > Graybeard > > Subject > Defective Lexus Design > > Discussion Thread > Response (Heather Mauu) 04/28/2008 06:34 AM > > Thank you for contacting the Lexus Customer Satisfaction > Department > regarding Concern. We appreciate the time you have taken to share > your > thoughts. > > Lexus understands your concerns with the engine noise heard in > your > 2007 ES 350, Vehicle Identification Number JTHBJ46G772142795. Lexus > has done > thorough research into this matter and has found that this engine > noise is a > normal operating condition. We apologize that the vehicle has not > met > your > expectation. Please be assured that your dissatisfaction has been > documented > in our records for product improvement consideration. > > If you require further assistance, please contact the Lexus > Customer > Satisfaction Department at > 1-800-255-3987, Monday through Friday, 5:00 a.m. to 6:00 p.m., > or > Saturday, 7:00 a.m. to 4:00 p.m., Pacific Standard Time. > > Sincerely, > > Heather Mau'u > Customer Satisfaction Representative
From: ep45guy on 7 May 2008 13:07 On May 7, 9:21 am, "C. E. White" <cewhi...(a)removemindspring.com> wrote: > <johngd...(a)hotmail.com> wrote in message > > news:a2fda3fe-79ab-480a-8bb8-2b80aeab6a25(a)v26g2000prm.googlegroups.com... > > > Graybeard's experience with other Lexus on the lot and Toyota > > suggests > > the relaxed piston-bore production tolerance is common on the 3.5L > > V6. > > Piston slap is common on lots of engines these days. In an attempt to > maximize fuel economy, engineers have worked to reduce piston to bore > friction. This has been done by reducing the piston's skirt length > (think height of the piston) and optimizing the piston to bore > clearance for a warmed up engine. The 3.5L V6 has aluminum pistons and > iron liners. They expand at different rates, plus the pistons are no > cooled directly, so they run hotter than the bores. Since aluminum > expands at a higher rate than iron (steel), the piston to bore > clearance is greater when the engine is cold. This increased clearance > along with the shorter skirt allows the piston to rock slightly in the > bores. As a piston passes top dead center and bottom dead center the > trust angel of the rods change direction. This causes the piston to > shift angles in the bore. The pistons shift so that the bottom of the > skirt swings from one side of the bore to the other (opposite side of > the piston now rides against the bore). If the piston is slightly > loose in the bore, the piston can build up enough speed during this > shift that it strikes the opposite side of the bore with enough force > to generate an audible noise. Many older engines (including Toyota > engines) had so much lifter and chain clatter that you could not hear > this noise, even if it was present. And many older engines ran tighter > clearances, which reduced the noise when the engine was cold, but > increased friction and hurt fuel economy. And many older engines had > longer piston skirts that limited the piston's angle changed, but the > longer pistons were heavier and had higher friction, again decreasing > fuel economy. > > I think every manufacturer is hearing complaints about piston slap. > Even with really good machining techniques, there is some variation in > piston to bore clearance. When you are trying to run at the perfect > clearance, a few are going to miss. In general if the piston slap > noise goes away shortly after you start a cold engine, it is nothing > to worry about. If the noise persist after the engine is warm, you > probably need to have an expert check it out. It might not be piston > slap at all. > > > How about on the Camry V6/Avalon? Anyone? > > Same basic engine. I would expect it to behave in the same manner. > This is really nothing new. A couple of years back when I was shopping > for a pick-up I test drove three V8 Tundras. All three exhibited > marked piston slap noise when started. The salesman told me they all > did that and not to worry. Interestingly Ford replaced thousands of > engine for this same concern - I guess Ford owners just weren't used > to the rap rap rap of quality. I did not buy a Tundra in the end. I > ended up with a Nissan Frontier - which makes the piston slap noise on > cold morning....errrrrrrrr. I've learned to live with it. > > Ed > > > > > From: "Graybeard" <graybear...(a)cfl.rr.com> > > Date: Mon, 28 Apr 2008 10:04:01 -0400 > > Local: Mon, Apr 28 2008 7:04 am > > Subject: Reply from Lexus > > > The following is the reply from Lexus in response to the > > "piston > > slap" > > noise that we hear from our ES350 and also from a randomly selected > > car on > > the dealers lot. > > > Graybeard > > > Subject > > Defective Lexus Design > > > Discussion Thread > > Response (Heather Mauu) 04/28/2008 06:34 AM > > > Thank you for contacting the Lexus Customer Satisfaction > > Department > > regarding Concern. We appreciate the time you have taken to share > > your > > thoughts. > > > Lexus understands your concerns with the engine noise heard in > > your > > 2007 ES 350, Vehicle Identification Number JTHBJ46G772142795. Lexus > > has done > > thorough research into this matter and has found that this engine > > noise is a > > normal operating condition. We apologize that the vehicle has not > > met > > your > > expectation. Please be assured that your dissatisfaction has been > > documented > > in our records for product improvement consideration. > > > If you require further assistance, please contact the Lexus > > Customer > > Satisfaction Department at > > 1-800-255-3987, Monday through Friday, 5:00 a.m. to 6:00 p.m., > > or > > Saturday, 7:00 a.m. to 4:00 p.m., Pacific Standard Time. > > > Sincerely, > > > Heather Mau'u > > Customer Satisfaction Representative- Hide quoted text - > > - Show quoted text - Excellent and informative reply - thank you.
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