The Real Problem
in [Toyota Prius]
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From: Al Falfa on 5 Feb 2010 17:30 "David Z" <me(a)privacy.net> wrote in message news:7t2rhsFv0uU1(a)mid.individual.net... > > With car recalls, ideally, the press should find out about the problem > when the recall is announced. The problem here, IMO, is that a culture > has evolved at Toyota whereby they deny and stonewall problems until they > are forced into admitting them. That's the lesson here. > > The first "crash" happened years ago. Toyota has had plenty of time to > investigate. Instead they've used that time denying the problem exists. The fear is that the problem will be revealed before a fix is in place because if it is, sales will grind to a standstill. Clearly Toyota knew there was a problem with the 2010 Prius brakes because they fixed it and changed their assembly last month. At that time there were defective Prius in dealer showrooms, distributor lots and on boats heading away from their plants. By admitting the problem these cars would become unsalable until repaired. Moreover, they had plenty of time to tell people there brakes might not work in some situations but didn't do so. Frankly, I believe a crime has been committed.
From: David Z on 5 Feb 2010 18:29 "Al Falfa" <crop(a)eastforty.fld> wrote in message news:4b6c9c18$1(a)newsgate.x-privat.org... > > > "David Z" <me(a)privacy.net> wrote in message > news:7t2rhsFv0uU1(a)mid.individual.net... >> >> With car recalls, ideally, the press should find out about the problem >> when the recall is announced. The problem here, IMO, is that a culture >> has evolved at Toyota whereby they deny and stonewall problems until they >> are forced into admitting them. That's the lesson here. >> >> The first "crash" happened years ago. Toyota has had plenty of time to >> investigate. Instead they've used that time denying the problem exists. > The fear is that the problem will be revealed before a fix is in place > because if it is, sales will grind to a standstill. Clearly Toyota knew > there was a problem with the 2010 Prius brakes because they fixed it and > changed their assembly last month. At that time there were defective > Prius in dealer showrooms, distributor lots and on boats heading away from > their plants. By admitting the problem these cars would become unsalable > until repaired. Moreover, they had plenty of time to tell people there > brakes might not work in some situations but didn't do so. Frankly, I > believe a crime has been committed. Yes, this is very disturbing. Toyota thought this braking problem was important enough to change the assembly line cars, but no recall of previously manufactured cars. CNN reporter Jessica Yellin is a Prius owner and did a spot in the last couple of days. She had previously contacted Toyota about this braking problem and they told her that they were unaware of the problem and nobody else had the problem as far as they knew. Yeah right. That's why I say that the real problem at Toyota is the culture of denying problems exist.
From: C. E. White on 5 Feb 2010 18:45 "dbu''" <nospam(a)nobama.com.invalid> wrote in message news:BKKdnVZPN8TbNvHWnZ2dnUVZ_tSdnZ2d(a)giganews.com... >> The first "crash" happened years ago. Toyota has had plenty of time to >> investigate. Instead they've used that time denying the problem exists. > > I do not believe anyone is "denying the problem". It takes time to > evaluate REAL problems, I hope you understand this. Toyota has > addressed the problem and IS taking corrective action. The numbers of > problems as opposed to the number of vehicles operating is > verrrrrrrrrrrrrrrrry small. In fact better than space, NASA > requirements. It's been blown, thanks the the current administration > and their beholden to unions, way out of proportion. You you really believe this? I agree the problem has been greatly exaggerated by the press. However, apparently the problems are real. And Toyota was warned about these problems at least 3 years ago. Instead of investigating the problems, Toyota pulled their usual BS, denied the problem and tried to shift blame (initially to the Customers, then suppliers). Unfortunately this is standard operating procedure for Toyota. They have tried to lie their way out of numerous defects (ball joints, frame, suspensions, etc.). I just saw on CBS News that the CEO of Toyota is now claiming that Customers are number 1 at Toyota. Maybe he means it this time, but Toyota's history suggest what he really means is "our Customers are the number 1 suckers and our number 1 goal is getting as much of their money as we can." Ed
From: News on 5 Feb 2010 19:21 dbu'' wrote: > In article <CcmdnSxSl_8PMPHWnZ2dnUVZ_qSdnZ2d(a)earthlink.com>, > "C. E. White" <cewhite3remove(a)mindspring.com> wrote: > >> "dbu''" <nospam(a)nobama.com.invalid> wrote in message >> news:BKKdnVZPN8TbNvHWnZ2dnUVZ_tSdnZ2d(a)giganews.com... >> >>>> The first "crash" happened years ago. Toyota has had plenty of time to >>>> investigate. Instead they've used that time denying the problem exists. >>> I do not believe anyone is "denying the problem". It takes time to >>> evaluate REAL problems, I hope you understand this. Toyota has >>> addressed the problem and IS taking corrective action. The numbers of >>> problems as opposed to the number of vehicles operating is >>> verrrrrrrrrrrrrrrrry small. In fact better than space, NASA >>> requirements. It's been blown, thanks the the current administration >>> and their beholden to unions, way out of proportion. >> You you really believe this? > > Yes!! > >> I agree the problem has been greatly >> exaggerated by the press. > > Thankyou > >> However, apparently the problems are real. And >> Toyota was warned about these problems at least 3 years ago. Instead of >> investigating the problems, > > Are you privy to internal Toyota quality investigations? > >> Toyota pulled their usual BS, denied the problem >> and tried to shift blame (initially to the Customers, then suppliers). > > Remember Audi and their acceleration problems? > >> Unfortunately this is standard operating procedure for Toyota. > > It is NOT SOP Toyota. Prove that remark!! > >> They have >> tried to lie their way out of numerous defects (ball joints, frame, >> suspensions, etc.). > > What!!! I never heard of these things you claim. Expand and post proof. > >> I just saw on CBS News that the CEO of Toyota is now >> claiming that Customers are number 1 at Toyota. > > First hand experience I have had nothing but stellar customer experience > with my two Toyota vehicles. I WILL buy again Toyota. > >> Maybe he means it this time, >> but Toyota's history suggest what he really means is "our Customers are the >> number 1 suckers and our number 1 goal is getting as much of their money as >> we can." > > In Japanese culture this is very humiliating. They will work very hard > to repair their reputation, unlike American car companies. I can tell > you about my experience with the "big three". I won't go back. Fool me > once shame on you, but fool me many times shame on me numerous times!!! >> Ed I'd like to think so. Just a coincidence that Toyota hired a new Washington lobbying and PR firm...
From: Vic Smith on 5 Feb 2010 19:36
On Fri, 05 Feb 2010 18:15:00 -0600, dbu'' <nospam(a)nobama.com.invalid> wrote: > >In Japanese culture this is very humiliating. They will work very hard >to repair their reputation, unlike American car companies. I can tell >you about my experience with the "big three". I won't go back. Fool me >once shame on you, but fool me many times shame on me numerous times!!! >> Let's not forget the kamikaze element of Japanese culture. That's probably what the Lexus driver experienced. --Vic |