From: C. E. White on

"JoeSpareBedroom" <dishborealis(a)yahoo.com> wrote in message
news:vL5hj.1740$Sa1.1581(a)news02.roc.ny...
> "C. E. White" <cewhite3(a)mindspring.com> wrote in message
> news:13o9psqbj6u6o20(a)corp.supernews.com...
>>
>> "Doctor Chen" <phdchen(a)google.com> wrote in message
>> news:je38o3h78ubkpvb78v415kgbvlsogfbmaq(a)4ax.com...
>>>>Warranty still in effect, or is it gone at 36K?
>>>>
>>>
>>> Gone. Figures problems always started right after the warranty is
>>> gone.
>>
>> No, the warranty is not gone - at least for the powertrain, which
>> is where you are having problems. "Powertrain Coverage: 60
>> months/60,000 miles (engine, transmission/transaxle, front-wheel
>> drive, rear-wheel drive, seatbelts and air bags)."
>>
>> Take your car to the dealer, tell them to call you to authorize any
>> charge before doing any non-warranty work.
>>
>> Ed
>>
>
> Why? The car needs what it needs, and it doesn't sound like the OP
> is qualified to debate mechanical issues, nor does he seem to have
> an independent mechanic he trusts. If he did, he would called that
> person by now.

I guess I have trust issues. If you give a dealership a blank check,
it is no telling what they may decide to do. I've heard plenty of
horror stories of people taking their car in for an oil change and
ending up with hundreds of dollars in charges. I do have a good
independent mechanic I trust, and I do give him a blank check (but
when the weather is good, I do my own work for routine things).

Ed


From: JoeSpareBedroom on
"C. E. White" <cewhite3(a)removemindspring.com> wrote in message
news:478619ee$1(a)kcnews01...
>
> "JoeSpareBedroom" <dishborealis(a)yahoo.com> wrote in message
> news:vL5hj.1740$Sa1.1581(a)news02.roc.ny...
>> "C. E. White" <cewhite3(a)mindspring.com> wrote in message
>> news:13o9psqbj6u6o20(a)corp.supernews.com...
>>>
>>> "Doctor Chen" <phdchen(a)google.com> wrote in message
>>> news:je38o3h78ubkpvb78v415kgbvlsogfbmaq(a)4ax.com...
>>>>>Warranty still in effect, or is it gone at 36K?
>>>>>
>>>>
>>>> Gone. Figures problems always started right after the warranty is
>>>> gone.
>>>
>>> No, the warranty is not gone - at least for the powertrain, which is
>>> where you are having problems. "Powertrain Coverage: 60 months/60,000
>>> miles (engine, transmission/transaxle, front-wheel drive, rear-wheel
>>> drive, seatbelts and air bags)."
>>>
>>> Take your car to the dealer, tell them to call you to authorize any
>>> charge before doing any non-warranty work.
>>>
>>> Ed
>>>
>>
>> Why? The car needs what it needs, and it doesn't sound like the OP is
>> qualified to debate mechanical issues, nor does he seem to have an
>> independent mechanic he trusts. If he did, he would called that person by
>> now.
>
> I guess I have trust issues. If you give a dealership a blank check, it is
> no telling what they may decide to do. I've heard plenty of horror stories
> of people taking their car in for an oil change and ending up with
> hundreds of dollars in charges. I do have a good independent mechanic I
> trust, and I do give him a blank check (but when the weather is good, I do
> my own work for routine things).
>
> Ed


I'd love to actually speak to the customers & service writers who were
involved with these "oil change turns into hundreds of dollars" stories.


From: C. E. White on

"JoeSpareBedroom" <dishborealis(a)yahoo.com> wrote in message
news:mNqhj.1916$7d1.523(a)news01.roc.ny...

> I'd love to actually speak to the customers & service writers who
> were involved with these "oil change turns into hundreds of dollars"
> stories.

There is one over in the ford newsgroup right now.....

----- Original Message -----
From: "Joiseedvl" <u40509(a)uwe>
Newsgroups: alt.autos.ford
Sent: Tuesday, January 08, 2008 2:52 PM
Subject: 15,000 scheduled maintenance


> My elderly mother just took her 2006 Chevy Impala with 15,000 to the
> dealer
> for an oil change, and came back with a $600 bill. Can anyone tell
> me what
> could possibly be required at that interval that would be considered
> "routine
> maintenance?" I fear that the service advisor saw her coming, and
> took
> advantage of her.


From: Jeff on
JoeSpareBedroom wrote:

<...>

> I'd love to actually speak to the customers & service writers who were
> involved with these "oil change turns into hundreds of dollars" stories.

I know guy who was a service manager store that is part of a chain. He
was sent to turn around stores where they were doing unnecessary work.
The unnecessary work resulted in costumers who did not come back.

I guess they did things like replace rotors and calipers when they
changed brakes, even when the rotors and calipers were just fine.

Jeff

From: JoeSpareBedroom on
"Jeff" <kidsdoc2000(a)hotmail.com> wrote in message
news:sUqhj.14417$9e1.5104(a)trnddc02...
> JoeSpareBedroom wrote:
>
> <...>
>
>> I'd love to actually speak to the customers & service writers who were
>> involved with these "oil change turns into hundreds of dollars" stories.
>
> I know guy who was a service manager store that is part of a chain. He was
> sent to turn around stores where they were doing unnecessary work. The
> unnecessary work resulted in costumers who did not come back.
>
> I guess they did things like replace rotors and calipers when they changed
> brakes, even when the rotors and calipers were just fine.
>
> Jeff
>


They're lucky that's all the customers did. When they sign the work order to
authorize an oil change, that's all they're authorizing. The customers
should've called the police. On a good day, they might've gotten a smart cop
who would've pointed out that any unauthorized work just became a free gift.


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