From: Rocky on
I just had the local Toyota dealer do the 5k mile service on my prius last
night. He said it uses synthetic oil, but I can't find online that
00279-1qt5w-01 is synthetic or not. Where can I look to conirm this?
Rocky


From: Ph on
Rocky wrote:
> I just had the local Toyota dealer do the 5k mile service on my prius last
> night. He said it uses synthetic oil, but I can't find online that
> 00279-1qt5w-01 is synthetic or not. Where can I look to conirm this?
> Rocky
>
>
Your owners manual should mention the oil specifications.
From: Jeff on
Rocky wrote:
> I just had the local Toyota dealer do the 5k mile service on my prius last
> night. He said it uses synthetic oil, but I can't find online that
> 00279-1qt5w-01 is synthetic or not. Where can I look to conirm this?
> Rocky

I just did a search for 00279-1qt5w-01 on google. I found it for less
than $3 per quart. I doubt at that price it is synthetic.

This chart suggests that the 00279-1qt5w-01 part number is for regular
Genuine Toyota motor oil.

http://www.camrymanuals.com/manuals/Fluid_Specs.pdf

It may be that the part number is used for any Toyota 5W-30 motor oil or
they used the wrong part number because they charge a fixed price for
the synthetic service, and you did get synthetic.

Jeff
From: Rocky on
I checked the manual last night - no mention of synthetic. Why do they let
these morons work at the service desk? He said I could not use the dealer's
discount oil change coupon next time because it does not cover synthetic oil
but the car does not use syn.

The service manager was supposed to call me yesterday but never did. If I
give them a lower mark service postcard, what happens to them? I have the
survey from the other Toyota dealer I bought the car from and I can't answer
excellant on that either since I was treated rudely by their service writer
too.

"Ph(a)Boy" <user(a)example.net> wrote in message
news:RLudnYUGJPUKKHLbnZ2dnUVZ_jadnZ2d(a)trueband.net...
> Rocky wrote:
>> I just had the local Toyota dealer do the 5k mile service on my prius
>> last night. He said it uses synthetic oil, but I can't find online that
>> 00279-1qt5w-01 is synthetic or not. Where can I look to conirm this?
>> Rocky
> Your owners manual should mention the oil specifications.


From: Ph on
Rocky wrote:
> I checked the manual last night - no mention of synthetic. Why do they let
> these morons work at the service desk? He said I could not use the dealer's
> discount oil change coupon next time because it does not cover synthetic oil
> but the car does not use syn.
>
> The service manager was supposed to call me yesterday but never did. If I
> give them a lower mark service postcard, what happens to them? I have the
> survey from the other Toyota dealer I bought the car from and I can't answer
> excellant on that either since I was treated rudely by their service writer
> too.
>
> "Ph(a)Boy" <user(a)example.net> wrote in message
> news:RLudnYUGJPUKKHLbnZ2dnUVZ_jadnZ2d(a)trueband.net...
>> Rocky wrote:
>>> I just had the local Toyota dealer do the 5k mile service on my prius
>>> last night. He said it uses synthetic oil, but I can't find online that
>>> 00279-1qt5w-01 is synthetic or not. Where can I look to conirm this?
>>> Rocky
>> Your owners manual should mention the oil specifications.
>
>
Most modern synthetic oils are excellent high tech lubricants that
should meet or exceed the specs for most car engines. You can read the
service rating on the container and compare it to your owners manual
stated requirements and specs. I think you should be fine using one. The
most important being following the recommended oil change interval.
Synthetic oils usually cost more and that probably is the reason that
they did not accept a coupon for that increase to their costs. You might
want to contact Toyota USA (manufacturer) to get an exact answer. As far
as the survey goes, write your conscience. You will feel better and
perhaps eventually change a few things at the dealership. Ray O is far
more qualified to answer this, since I believe he was the Toyota factory
representative to many dealerships in a region. Watch for his post.
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