00279-1qt5w-01 synthetic?
in [Toyota]
|
Prev: Horn doesn't work
Next: Bush - dumb as a fox
From: Jeff on 19 Sep 2007 12:20 Rocky wrote: > I checked the manual last night - no mention of synthetic. Why do they let > these morons work at the service desk? He said I could not use the dealer's > discount oil change coupon next time because it does not cover synthetic oil > but the car does not use syn. > > The service manager was supposed to call me yesterday but never did. If I > give them a lower mark service postcard, what happens to them? Do you care? If they are mistreating you, let Toyota know. And I wouldn't wait until you get a postcard. Go to www.toyota.com. There is a way to provide feedback to Toyota costumer service. They are the ones who should know. > I have the > survey from the other Toyota dealer I bought the car from and I can't answer > excellant on that either since I was treated rudely by their service writer > too. They are asking for honest feedback. Give it to them. It can only help improve service. Jeff > "Ph(a)Boy" <user(a)example.net> wrote in message > news:RLudnYUGJPUKKHLbnZ2dnUVZ_jadnZ2d(a)trueband.net... >> Rocky wrote: >>> I just had the local Toyota dealer do the 5k mile service on my prius >>> last night. He said it uses synthetic oil, but I can't find online that >>> 00279-1qt5w-01 is synthetic or not. Where can I look to conirm this? >>> Rocky >> Your owners manual should mention the oil specifications. > >
From: Jeff Strickland on 19 Sep 2007 13:44 Use the oil that is called for in the Owner's Manual. Synthetic costs more, and there is a camp that will claim that it is superior to dino oil. (I will not be drawn into that debate.) Toyota, and others, are now recommending light weight oils because they take less effort to pump through the motor, freeing up energy to deliver to the tires instead. If you were to use a straight 30 weight oil (30W), then in cold weather -- early morning -- the engine would have to puch thick goo through the motor. This makes a lubrication issue to deal with, and it takes fuel. So, if you used 0w30, then in cold, the 0 in the oil means it is thin and easy to pump, but as it warms up it gets thicker so it protects better. Single weight oil is kind of like pancake syrup; as it heats up, it thins out so you need to plan your selection for the heat and suffer with the effects when it is cold. Multi weight (multi grade) oil is kind of the opposite, it is thin when cold and gets thick with heat. In a hot environment, thick is better, while in a cold environment thin is best. There is a point at which the thick oil is no longer "better," and the trick is to nudge up to that point with out crossing it. If the oil is thicker than is useful, it takes more energy to pump it but there is no beneift. Get it? The oil spec you listed in the Subject Line is not valid. 00279 is meaningless. 1qt means one quart. 5w-01 is invalid, I wouuld expect something like 5w-30 -- there are several grades that will work here, but the structure of the multi-grade oil is that the small number indicates the viscosity when cold and the high number indicates viscosity when hot -- the second number is never lower than the first, and it is commonly about 20 higher, however this is a variable trait. You pointed out in another post that your Owner's Manual does not specify synthetic oil, you should bring this to the attention of the service manager, and use names and dates to describe the situation. You could copy Toyota America on the letter. The service writer should be selling you stuff that your car wants and needs, not what makes more money for the dealership. There is nothing wrong with using synthetic oil, and as I suggested earlier there is a large camp that swears it is a better product for your car and/or the environment. The Owner's manual will specify that you need not only 5w30 (for example), but it will also spell out that you need SF or SG or something along those lines. SF and SG, et al, are quality specifications, and these letters are clearly marked on the container. As a practical matter, it is difficult to find oil that is not the proper quality and grade. "Rocky" <jcadellano.spam(a)optonline.net> wrote in message news:hFNHi.551$iA.221(a)newsfe12.lga... >I just had the local Toyota dealer do the 5k mile service on my prius last >night. He said it uses synthetic oil, but I can't find online that >00279-1qt5w-01 is synthetic or not. Where can I look to conirm this? > Rocky >
From: Jeff on 19 Sep 2007 21:15 Jeff Strickland wrote: > Use the oil that is called for in the Owner's Manual. Synthetic costs > more, and there is a camp that will claim that it is superior to dino > oil. (I will not be drawn into that debate.) > > Toyota, and others, are now recommending light weight oils because they > take less effort to pump through the motor, freeing up energy to deliver > to the tires instead. If you were to use a straight 30 weight oil (30W), > then in cold weather -- early morning -- the engine would have to puch > thick goo through the motor. This makes a lubrication issue to deal > with, and it takes fuel. So, if you used 0w30, then in cold, the 0 in > the oil means it is thin and easy to pump, but as it warms up it gets > thicker so it protects better. The oil gets thicker as it gets warm? > Single weight oil is kind of like pancake > syrup; as it heats up, it thins out so you need to plan your selection > for the heat and suffer with the effects when it is cold. Multi weight > (multi grade) oil is kind of the opposite, it is thin when cold and gets > thick with heat. No, that's not true. When oil gets warmer, it gets thinner. However, multivisocity oil behaves like thinner oil at low temperatures (e.g., 5w30 oil flows more easily than 30 oil at 0 F), but like thicker oil at higher temperatures (e.g., 5W30 oil is thicker at 200 F than 0 oil). This pages does indicate how the multiweight oil does thin at higher temperatures, but not as much as singleweight oil. http://auto.howstuffworks.com/question164.htm <...>
From: sharx35 on 19 Sep 2007 21:18 "Rocky" <jcadellano.spam(a)optonline.net> wrote in message news:Fa7Ii.368$Sf2.268(a)newsfe12.lga... >I checked the manual last night - no mention of synthetic. Why do they let these morons work at the >service desk? He said I could not use the dealer's discount oil change coupon next time because it does >not cover synthetic oil At my dealer, I DO use the discount oil change coupon for synthetic, however they give me a credit for the value of non-synthetic oil that I am NOT using....about $2 a litre or so. > but the car does not use syn. > > The service manager was supposed to call me yesterday but never did. If I give them a lower mark > service postcard, what happens to them? I have the survey from the other Toyota dealer I bought the > car from and I can't answer excellant on that either since I was treated rudely by their service writer > too. > > "Ph(a)Boy" <user(a)example.net> wrote in message news:RLudnYUGJPUKKHLbnZ2dnUVZ_jadnZ2d(a)trueband.net... >> Rocky wrote: >>> I just had the local Toyota dealer do the 5k mile service on my prius last night. He said it uses >>> synthetic oil, but I can't find online that 00279-1qt5w-01 is synthetic or not. Where can I look to >>> conirm this? >>> Rocky >> Your owners manual should mention the oil specifications. > >
From: Ray O on 19 Sep 2007 23:55
"Rocky" <jcadellano.spam(a)optonline.net> wrote in message news:Fa7Ii.368$Sf2.268(a)newsfe12.lga... >I checked the manual last night - no mention of synthetic. Why do they let >these morons work at the service desk? He said I could not use the >dealer's discount oil change coupon next time because it does not cover >synthetic oil but the car does not use syn. Make sure the engine oil is the proper viscosity, probably something like 5W-30, and the proper API service grade, which is API Service SM. The number 00279-1qt5W-01 looks like a Toyota part number. My guess is that the dealership purchases oil in bulk but uses a Toyota part number to charge it out. > > The service manager was supposed to call me yesterday but never did. If I > give them a lower mark service postcard, what happens to them? I have the > survey from the other Toyota dealer I bought the car from and I can't > answer excellant on that either since I was treated rudely by their > service writer too. > There are several different types of surveys. Many dealerships conoduct in-house surveys for every service visit. J.D. Powers is an independent survey company and surveys some owners, and Toyota sends surveys to new vehicle purchasers and customers who have had warranty repairs performed. One low survey probaly won't do anything to the service personnel because the folks who conduct surveys are looking for trends more than individual results. A consciencous service department will follow up with people who give low scores to try to improve customer satisfaction. -- Ray O (correct punctuation to reply) |